Frequently Asked Questions
Find answers to common questions about our courses and platform
General Questions
SkillBridge Academy is an online learning platform that offers professional development courses designed to help individuals advance their careers and develop new skills. We focus on practical, applicable knowledge that can be immediately used in professional settings.
Our courses are designed for professionals, students, and anyone interested in developing new skills or advancing their careers. Most courses are suitable for beginners, while some require specific prerequisites that are clearly listed in the course description.
Each course page includes detailed information about the content, difficulty level, prerequisites, and learning objectives. Consider your current skill level, career goals, and available time when selecting a course. If you need help choosing, feel free to contact our support team.
Course Access & Content
Once you enroll in a course, you have lifetime access to the course materials. You can learn at your own pace and revisit the content whenever you need to refresh your knowledge.
Some course materials may be available for download, such as PDFs, worksheets, and resource files. Video content is typically streamed online to ensure you always have access to the most up-to-date version.
Yes, we regularly review and update our course content to ensure it remains current and relevant. When updates are made, all enrolled students automatically get access to the new content at no additional cost.
Technical Support
You need a computer, tablet, or smartphone with internet access and a modern web browser. For the best experience, we recommend using Chrome, Firefox, Safari, or Edge. Some courses may have specific software requirements that are listed in the course description.
Our technical support team is available to help with any platform-related issues. You can contact us through the contact form or email us directly. We typically respond within 24 hours during business days.
Yes, our platform is mobile-friendly and works on smartphones and tablets. While you can access all course content on mobile devices, some activities may be easier to complete on a computer with a larger screen.
Payment & Billing
We accept major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted payment system.
Yes, we use industry-standard encryption and security measures to protect your payment information. We do not store credit card details on our servers, and all transactions are processed through secure payment gateways.
Please refer to our Terms of Service for detailed information about our refund policy. Generally, we aim to ensure customer satisfaction and will work with you to resolve any issues you may have with your course purchase.
Certificates & Completion
Course completion certificates may be available for some courses. Check the individual course description to see if a certificate is included. Certificates are provided for educational purposes and represent completion of the course content.
Our platform tracks your progress through each course, showing which lessons you've completed and your overall progress percentage. This helps you stay motivated and see how much you've accomplished.
Still have questions?
If you can't find the answer you're looking for, please don't hesitate to contact us. Our support team is here to help!
Contact Support